Go Directly to "How To Download" Instructions

High Speed Internet or broadband connection free of download throttling is required for a successful download. The time required to download will vary, depending on the speed of your Internet connection. If you are not sure about the speed of your Internet connection, visit speedtest.net and click on the green Begin Test button. Once the test is complete, compare the results against our suggested minimum download speed of 1.5 Mbps.

To download films you will need a Mac or PC computer. If you would like to watch films on your iPad, you can download the film on your Mac or Windows computer, open the film in iTunes and sync your iPad.

Downloads purchased from MyFilmBlog are for individual use only and expressly prohibit the right to show or exhibit the film in educational or group settings. Please contact www.kinolorberedu.com for additional information regarding Public Performance Rights and/or Digital Site Licenses for institutions or organizations.

How do I download a film from this site?

Download tips and troubleshooting:

Most common tips:

• Users who have difficulty downloading films using Chrome or Firefox should use Internet Explorer (PC) or Safari (Mac or PC) instead.
• It may take up to a few seconds to connect to the server after pressing on the "Click Here to Start Download". Do not keep pressing on the button as you need only one connection. You can see the status of your download usually in the "Downloads" under Tools menu (Firefox) or "Downloads" under Window menu (Safari and Chrome).
• You may need to unzip this file if it is not automatically handled by your web browser. On Windows XP, right-click the downloaded zip archive and choose Extract All. On Mac, double-click the downloaded zip archive. Archived (.zip) files will not play on any application! If the file can't be unzipped on either PC or Mac, it means that you didn't download the entire file.
• Windows (PC) users who have problems with the audio (missing audio) should update iTunes to the current version and follow instructions from Apple
• If you need to download the film again or get a message "Access Denied" after pressing on the download link, reselect the film from the pull-down menu and reenter the ticket number to start a new download session.
• Users who have a very slow download speed should use an alternate Internet connection, as most likely your download is being throttled by your Internet Service Provider (ISP). Find reports about your Internet Service Provider by using Google search, i.e. (name of your internet provider) download throttling. If your download is throttled by your ISP, we recommend using a connection at your local Public Library. Providers reported to throttle or disable download are Bell South (managed by AT&T in the US) and Bluewin/Swiss Telecom.
  
  If you attempt to download the file using a mobile Internet connection, it is more than likely that your download wil be throttled by your ISP. High Speed Internet or broadband connection free of download throttling is required for a successful download. Connecting to the Internet via networking Ethernet cable versus WiFi can additionally increase the download speed.

What are the technical requirements to download a film from this site?

Which application should I use to watch the downloaded film?

Can I download a film on iPad or on iPhone from this site?

Which browser do you recommend for download?

I am having problems using Internet Download Manager on Internet Explorer.

Why my download slows down and stops?

Why my download speed is too slow?

Can I use Download Accelerator Plus or IDM plug-in on Firefox?

Why do I have problems with the download using Firefox 8?

Why download keeps stalling on Chrome browser?

Why do I get a message "Access Denied" after pressing on the download link?

Why do I hear only audio and see no video?

Why don't I hear any audio?

Audio does not play or plays incorrectly on iTunes and QuickTime for Windows

Why do I get a message "Server can't be found"?

How do I unzip the file on PC?

How can I open the film on QuickTime Player or iTunes?

I sent an email about your misplaced ticket, but did not receive a reply.

I didn't receive a ticket number to download film.

Can I use a credit card to purchase films?

To which address will you ship the DVD if I purchased Download + DVD?

Q: How do I download a film from this site?

We recommend the following tested and stable browsers, such as Firefox 3.5-3.6 and Firefox 18 (Mac or PC), Safari 5-6 (Mac or PC) or IE 8-9 (PC), Opera 11 (Mac or PC) and Chrome 24 (Mac or PC).

The film is stored in ZIP compressed file. Microsoft has included built-in zip support (under the name "compressed folders") in versions of Microsoft Windows since 1998. Apple has included built-in zip support in Mac OS X 10.3.

Downloads from this site are not available on iPad, on iPod or other mobile devices and tablets.

Select the film from the catalog and press on the "Download" button (see the picture) to proceed to PayPal secure server.

Once your payment is processed, you will either be redirected to the ticket page automatically after a few seconds, or click on the link Proceed to the Ticket Page (see the picture below) on the PayPal online receipt page.

 

Press on this link to proceed to the ticket page.

If you closed the PayPal receipt page in your browser before being redirected to the ticket page or misplaced or lost your ticket number, please contact us. If you did not hear from us, please check the Spam mailbox on your e-mail accoount.

When you receive your ticket number, go to Download Film Now, click on the pull-down menu, select the film to download and then enter your ticket number when prompted.

Click on the pull-down menu to select the film to download (Javascript should be enabled.)

You may need to unzip this file if it is not automatically handled by your web browser. On Windows XP, right-click the downloaded zip archive and choose Extract All. On Mac, double-click on the downloaded zip archive file.

Q: What are the technical requirements to download a film from this site?

High Speed Internet or broadband connection free of download throttling is required for a successful download. Download time will take longer on the consumer grade DSL. If you want to know your speed specifics, your Internet Service Provider (ISP) can help you determine your download speed, or you can use CNET's Bandwidth Meter.

Make sure that you have enough free disk space available for the download.

Make sure that JavaScript is enabled in your browser.

 

Q: Which application should I use to watch the downloaded film?

To watch a downloaded movie on your Mac or PC you will need QuickTime Player (Free for Mac or Windows) or iTunes (Free for Mac or Windows).

Windows PC users also were able to watch a downloaded movie on Windows Media Player.

Linux PC users should use either VLC or MPlayer to play the film.

Make sure that the latest version of QuickTime is installed on your computer.

VLC VideoLan Media Player (Mac or PC) recommended for users who have Codec issues (lost video) on QuickTime Player.

Q: Can I download a film on iPad or on iPhone from this site?

No. To download films you will need a Mac or PC computer. You will not be able to download films on your iPad, iPod, iPhone or other mobile devices and tablets.If you would like to watch films on your iPad, you can download the film to your computer, open the film in iTunes, and then synchronize to watch on your iPad.

Q: Which browser do you recommend for download?

We recommend the following tested and stable browsers, such as Firefox 3.5-3.6 and Firefox 18-19 (Mac or PC), Safari 5-6 (Mac or PC) or IE 8-9 (PC), Opera 11 (Mac or PC) and Chrome 24-25 (Mac or PC).

Safari	Firefox	Chrome	Internet Explorer	Opera
Safair 4-6 Mac or PC	Firefox 3.5-3.6 Mac or PC Firefox 18-19 Mac or PC Firefox 8 Win7	Chrome 24-25 Mac, Linux, PC* *Without third-party download management extensions	IE 8-9 Win 7, WinXP	Opera 11.5 WinVista Opera 11.64 Mac

Browser Download Management (large files): Most reliabale and stable browser,  Known flaws and unresolved issues (Beta browsers),  Only some users had issues with download management

Q: I am having problems using Internet Download Manager on Internet Explorer.

If you are using Internet Download Manager, it could interfere with the authenticated download session. Please use your browser directly to handle the download or try a different browser.

Q: Why my download slows down and stops?

You either don't have enough free disk space, have a low bandwidth connection or your download speed is throttled by your ISP, typically ATT (SBC Internet Services) in the US. The solution is to use the Internet connection without a bandwidth cap, for example, at most public libraries free of charge. Connecting to the Internet via networking Ethernet cable, can additionally increase the download speed.

Q: Why my download speed is too slow?

High Speed Internet or broadband connection is required for the download.  If you still encounter slow download speed, it is highly likely due to your Internet Service Provider (ISP) throttling the bandwidth. ISP providers, such as Comcast and ATT (SBC Internet Services), in violation of FCC rules, regularly throttle download speed. Read more here.

Read more: Netflix Turning Up the Heat on AT&T, Comcast and TWC Over Data Caps

Q: Can I use Download Accelerator Plus or IDM on Firefox?

No. IDM, iGetter, Download Accelerator Plus, and other third-party plug-ins used to accelerate the download will interfere with the server download session. Use your browser for the download directly.

Q: Why do I have problems with the download using Firefox 8?

Firefox 4-8 is a totally redesigned Firefox and still has a flaw related to the downloads of large files. If you have difficulties downloading using Firefox 4-9, we recommend trying the following tested and stable browsers, such as Firefox 3.5-3.6 (Mac or PC), Safari 5-5.1 (Mac or PC) or IE 8-9 (PC). Incompatible third-party plug-ins, such as IDM or iGetter affect all versions of Firefox. If you experience any difficulties with Firefox download management extensions, we recommend to use Internet Explorer (PC) or Safari (Mac or PC) instead.

Q: Why download keeps stalling on Chrome browser?

You can try disabling the download management extention on Chrome or simply use Safari on Mac or Internet Explorer on PC instead.

Q: Why do I get a message "Access Denied" after pressing on the download link?

If you get a message "Access Denied" after pressing on the download link, reselect the film from the pull-down menu and reenter the ticket number to start a new download session.

Q: Why do I hear only audio and see no video?

If during playback of the film, you hear only audio and don't see any video, or have other video problems, you will need to update your QuickTime to the latest version.

If that didn't solve the problem, some users opened the film in iTunes by dragging the file over iTunes in the dock (Mac) and opened the film in iTunes. The issue is related to the improper codec settings for QuickTime Player.

Q: Why don't I hear any audio?

Please read the Forum on MacWorld about how other people fixed this problem on their computers. Also read general troubleshooting instructions from Apple in the section below. Make sure to update i-Tunes to the latest version, which might solve the issue, before doing more troubleshooting.

Q: Audio does not play or plays incorrectly on iTunes and QuickTime for Windows

If you experience one of the symptoms below, follow the steps in this article to troubleshoot your issue:

• A song or audiobook may play too fast or too slow
• The audio playback may sound scratchy or muffled
• There is no sound when playing
• The playhead does not progress
• Audio and video playback are out of sync

Q: Why do I get a message "Server can't be found"?

(Very rare) If you do not see any images on the page and get message "Server can't be found" while trying to download, it indicates improper Firewall settings on the third-party router, typically Belkin. Use a different Internet Connection, or turn Firewall Off on the router (your computer still will be behind Firewall). Upgrading your router may also solve this problem.

Q: How do I unzip the file on PC?

You may need to unzip this file if it is not automatically handled by your web browser. On Windows XP, right-click the downloaded zip archive and choose Extract All.

Q: How can I open the film on QuickTime Player or iTunes?

To watch movie on QuickTime Player:

From the File menu, select Open File and choose the downloaded and unarchived movie.

To watch movie on iTunes:

From the File menu, select Add to Library and add the downloaded movie.

If you want to play film on iPod or iPhone, select the downloaded movie in iTunes and in Advanced menu select Create iPod or iPhone version.

To watch a movie on iTunes in full screen:

1. From the iTunes (Mac OS X) or Edit (Windows) menu, select Preferences... .
2. Select Playback.
3. From the drop-down menu next to "Play videos" or "Play movies and TV shows:", select full screen. Then click OK.

While in full screen mode, move the mouse to see the video controls. To exit full screen mode and the vodcast, press the Esc key.

Q: I sent an email about your misplaced ticket, but did not receive a reply.

Please check the Spam box on your email account. On some accounts spam filters might send our reply into Spam box.

Q: I didn't receive a ticket number to download the film.

If you closed your browser before getting the ticket number, you should contact us. We send confirmation e-mails on all Download + DVD packages. The confirmation e-mail is sent to the e-mail address indicated on your PalPal receipt. Make sure to check the e-mail account associated with your PalPal account e-mail address for the ticket number.

Q: Can I use a credit card to purchase films?

Pay online with your PayPal balance, bank account, or credit card. PayPal gives you the flexibility to pay however you like when you shop or send money.

Q: To which address will you ship the DVD if I purchased Download + DVD?

We will ship the DVD to the address associated with your PayPal account. We also will send an e-mail confirmation to the e-mail address associated with your PayPal account.